IP Request.com | Web Hosting | Domain Registration

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Acceptable Use Policy

IP Request.com provides web hosting              
              to numerous clients which means that we have a responsibility to 
              protect each client and to provide the best services available. 
              The following guidelines were established to ensure these crucial 
              obligations are met.
              
              These Policies, Guidelines, and Disclaimer are intended for all 
              domains residing on IP Request.com servers, including regular hosting 
              clients, resellers, and their clients. We ask that all clients reselling 
              our hosting services in any way, including those providing non-virtual 
              hosting services, implement these same Policies, Guidelines, and 
              Disclaimers into their own web sites to ensure that the same are 
              understood and met by their clients.
              
              RESELLERS:
              
              Resellers and their clients are bound by these same Policies, Guidelines 
              and Disclaimers. By reselling and purchasing IP Request.com services, 
              you hereby agree that IP Request.com shall not be held liable for 
              any promises or failure of same that Reseller's extend to their 
              clients, including but not limited to, quality of service, financial 
              obligations, financial losses or any other claim NOT provided to 
              Reseller in writing by IP Request.com. It is the legal duty and 
              obligation of the Reseller to provide these policies and guidelines 
              to its client(s).
              
              UNLIMITED TRAFFIC RESTRICTIONS:
              
              UNLIMITED TRAFFIC does not apply to any domain account consuming 
              20% or more of systems resources. Following are a list of sites 
              that will often require more than 20% of our systems resources: 
              Multiple domains residing at a single IP address, domains with archives 
              or galleries, (i.e. .gif, .jpg, .exe, .zip, .tar, etc.), and domain 
              accounts offering download files.
              
              We are not saying that your web site can not contain such files, 
              however if at any time they consume 20% or more of our systems resources 
              you will be contacted to resolve the problem.
              
              UNACCEPTABLE ACTIVITIES:
              
              These include spamming (sending unsolicited advertising to those 
              with which the customer has no existing business relationship, posting 
              off-topic advertising in newsgroups); spoofing (using a return email 
              address which is not the valid reply address of the sender or sending 
              an email message which does not contain enough information to enable 
              the recipient to identify the party who is really sending the message; 
              passive spamming (promoting a web site hosted by IP Request.com 
              by spamming from some other source), trolling (posting controversial 
              messages in newsgroups to generate responses), mailbombing (inundating 
              a user with email without any serious intent to correspond), generating 
              a higher volume of outgoing mail than a normal user (20% or more 
              of available system resources), and subscribing someone else to 
              an electronic mailing list without that person's permission. A message 
              is considered unsolicited if it is posted in violation of a newsgroup 
              charter or sent to a recipient who has not requested the message. 
              Making an email address available to the public does not constitute 
              a request to receive messages. Distribution of mass emailing programs 
              is also prohibited. All recipients on a mailing list must have personally 
              subscribed. Mailing lists may not be used to distributed unsolicited 
              email. Any customer repeatedly "mailbombed" or that attracts 
              such behavior will be asked to leave. If you are not sure if your 
              actions will be in violation, please ask first abuse@iprequest.com 
              . We also do not allow sites selling spamware.
              
              Age. The 
              client must be 18 years of age to obtain our service.
              
              Abuse of the legal rights of others:
              
              Examples of unacceptable activities in this regard include posting 
              private information about a person without their consent, infringing 
              intellectual property rights, defaming a person or business, and 
              knowingly making available code which will have a deleterious effect 
              on third party computers. IP Request.com supports free speech on 
              the Internet, and will not suspend or cancel a customer’s account 
              simply because it disagrees with the views expressed by the customer. 
              Where there are allegations that a customer’s on-line activity 
              has violated the legal rights of a third party, IP Request.com will 
              not substitute itself for a court of law in deciding tort claims 
              raised by the third party.
              
              Abuse of the law:
              
              IP Request.com’s services may be used for lawful purposes only. 
              Illegality includes but is not limited to: drug dealing; attempting 
              without authorization to access a computer system; pirating (distributing 
              copyrighted material in violation of copyright law, specifically 
              MP3s, MPEG's, ROMs, and ROM emulators); gambling; schemes to defraud; 
              trafficking in obscene material; sending a message or having content 
              that is obscene, lewd, lascivious, filthy, or indecent with intent 
              to annoy, abuse, threaten, or harass another person; threatening 
              bodily harm or damage to individuals or groups; violating U.S. export 
              restrictions; stalking; or violating other state or federal law 
              such as the Electronic Communications Privacy Act, the Computer 
              Fraud and Abuse Act, or the Economic Espionage Act. Linking to illegal 
              material is also prohibited. IP Request.com reserves the right to 
              check system files, email, and other data on our servers for illegal 
              content and materials, or for any other reasons deemed necessary.
              
              Pornography:
              
              Pornography and sex-related merchandising, or links to such material, 
              even if legal, is not an acceptable use of IP Request.com’s 
              servers.
              
              Abuse of IP Request.com's Server Resources:
              
              Running programs in the background on a IP Request.com’s server 
              without IP Request.com’s prior written authorization, or running 
              chat rooms, Internet Relay Chat, IRC bots, and the like are not 
              acceptable uses of IP Request.com’s servers. Further, any usage 
              of twenty percent (20%) or more of our system resources is an undue 
              burden on our system and is unacceptable. If your usage ever exceeds 
              twenty percent (20%) of system resources, you will be contacted 
              and asked to eliminate the problem. In addition, any domain that 
              exceeds ten gigabytes of  bandwidth traffic can be terminated 
              without prior notice.
              
              Hacking/Cracking:
              
              IP Request.com reserves the right to report illegal activities to 
              any and all regulatory, administrative, and/or governmental authorities 
              for prosecution.
              
              OTHER BEHAVIOR:
              
              The following examples of unacceptable behavior are non-exclusive, 
              and are provided for guidance purposes. If you are unsure if your 
              actions will be a violation of our policies please ask abuse@iprequest.com
              
              Server broadcast messages or any message sent on an intrusive basis 
              to any directly or indirectly attached network Attempt to circumvent 
              any user authentication or security of host, network, or account. 
              Accessing data not intended for user. Probing the security of any 
              network. Spawning dozens of processes. Port scans, ping floods, 
              packet spoofing, forging router information, Denial of Service attacks, 
              sniffers, flooding, spoofing, ping bombing, smurfs, winnuke, land, 
              teardrop. Promulgation of viruses. IRC bots such as eggdrop or BitchX. 
              Any activity, whether or not the intrusion results in the corruption 
              or loss of data, will be investigated and proper action taken. The 
              presence of any of these programs, whether or not run, will result 
              in action against the user including suspension or termination.
              
              CLIENT RESPONSIBILITY:
              
              The client is responsible for all activity originating from the 
              account unless proven to be a victim of outside hacking or address 
              forgery. The client is responsible for securing their username/password. 
              Use of IP Request.com's service requires a certain level of knowledge 
              in the use of Internet languages, protocols, and software. This 
              level of knowledge varies depending on the anticipated use and desired 
              content of the web space by the client. The following examples are 
              offered: Web Publishing: requires knowledge of HTML, properly locating 
              and linking documents, FTPing Web contents, Graphics, text, sound, 
              image mapping, etc. FrontPage web publishing: knowledge of the FrontPage 
              tools as well as Telnet and FTP understanding and capability. CGI-Scripts: 
              requires a knowledge of the UNIX environment, TAR & GUNZIP commands, 
              Perl, CShell scripts, permissions, etc. Mail: a use of mail clients 
              to receive and send mail, etc. The client agrees that he or she 
              has the necessary knowledge to create and maintain their web space. 
              Client agrees that it is not the responsibility of IP Request.com 
              to provide this knowledge or support outside matter specific to 
              IP Request.com's servers.
              
              BACKUPS:
              
              Full backups are made weekly, and backups of new/changed data made 
              nightly. No guarantees are made of any kind, either expressed or 
              implies, as to the integrity of these backups. Backups are made 
              for server restoration purposes only. It is the clients’ responsibility 
              to maintain local copies of their web content any information. If 
              loss of data occurs due to an error of IP Request.com, IP Request.com 
              will attempt to recover the date for no charge to the client. If 
              data loss occurs due to negligence of client in securing their account 
              or by an action of the client, IP Request.com will attempt to recover 
              the data from the most recent archive for a $50.00 fee.
              
              IP NUMBERS:
              
              IP Request.com maintains control and any ownership of any and all 
              I.P. numbers and addresses that may be assigned to the client and 
              reserves in its sole discretion the right to change or remove any 
              and all IP numbers and addresses.
              
              MONEY BACK GUARANTEE:
              
              Regular Hosting Clients - Should you become unsatisfied with our 
              services within the first 30 days of your account activation, IP 
              Request.com will refund your hosting fee. 
            Domain Name Registration: 
              
            Domain names are non-refundable even 
              if you misspell the name. There is no 30 day refund on domain 
              names bought from us. 
            IP Request.com 
              does not refund fees which you have paid to InterNIC.
              
              Individual Reseller's and Bulk Reseller's - In the event that you 
              become unsatisfied with our services within 30 days of your reseller 
              account activation, only your initial account fees will be refunded. 
              Once you have added a resold account to your Reseller Plan you will 
              no longer qualify for the money back guarantee/refund. We can not 
              be HELD LIABLE for any fees that you charge your clients. 
              
              LIMITATION OF LIABILITY:
              
              IP Request.com shall not be responsible for any claimed damages, 
              including incidental and consequential damages, which may arise 
              from IP Request.com’s servers going off-line or being unavailable 
              for any reason whatsoever. Further, IP Request.com shall not be 
              responsible for any claimed damages, including incidental or consequential 
              damages, resulting from the corruption or deletion of any web site 
              from one of IP Request.com’s servers. All damages shall be 
              limited to the immediate termination of service.
              
              IP Request.com shall be the sole arbiter of what is and is not a 
              violation of these acceptable use policies. IP Request.com reserves 
              the right to terminate an account at any time and for any reason 
              that causes harm to any IP Request.com customer's web sites. IP 
              Request.com reserves the right to delete all content and files upon 
              termination. IP Request.com reserves the right to withhold any pre-paid 
              funds for any site removed for violations of these policies. IP 
              Request.com reserves the right to refuse, cancel, or suspend service 
              at our sole discretion.
              
              IP Request.com reserves the right to change these Policies without 
              prior notice or warning. Non-enforcement of any part of these Policies 
              does not constitute consent.
              abuse@iprequest.com

Acceptable Use Policy/User Agreement | Terms

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